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General Information / Frequently Asked Questions

Terms and Conditions

General Guarantee: All animals are guaranteed to be healthy, parasite free, the proper sex and feeding at time of sale (unless noted). 

Shipping / Health Guarantee: Live, healthy arrival is guaranteed with the following conditions:

  • Someone must be present to receive the box when it arrives.
  • If there is a health issue with your animal, you must notify me within 4 hours of receipt, either by email or a phone call/message. It is important that you check on the condition of the animal as soon as you receive the box. I may require you to email photos to help me understand the condition of the animal.
  • Shipping of your animal may be delayed if we do not feel that weather conditions are safe enough to guarantee healthy arrival, this delay is usually minimal.

Payment Methods: I make it as easy as possible you to to pay for your JKR order: Credit Card, PayPal, check, money order, or wire transfer. If you wish to pay via PayPal, please email me and I will send you a secure PayPal money request.

Payment Plans: Payment plans are sometimes available on purchases over $500. Please inquire if you are interested in a payment plan. Typical payment plans require a 20% nonrefundable deposit to hold your animal. The balance is to be paid over the course of the payment plan. (Typically 30-90 days)

Genetic Guarantee

When you purchase from JKR you can be sure that you are receiving the exact genetics you have paid for. I keep very careful genetic records on all of my animals, both breeding stock and hatchlings. With more and more "bedroom closet breeders" it is more critical than ever to be assured that you are not wasting your time and money on animals that will may not prove out.

You will receive a detailed receipt with your purchase that with your animals identification numbers which include the year and clutch number your animal was hatched from. You animal can be referenced at any time on my site's incubator records.  

Additionally when you purchase a JKR animal that has hidden or non-visual genetics (such as Hets), I will include a signed photo guarantee with your purchase. Click the image to the left to see an example of the JKR genetics guarantee.

Should you wish to resell your JKR purchased animal, I am willing at any time to verify the genetics, as well as provide a replacement electronic copy of your genetic guarantee.